Behind every extraordinary incentive or business event is more than a brief or a contract, it’s a partnership. Yet too often, buyer–supplier relationships are reduced to transactional processes, where lowest cost wins and creativity is left on the table. This session, led by SITE Australia & New Zealand, challenges delegates to rethink how we work together by moving beyond quotes and RFPs toward meaningful collaboration.

Through practical examples, audience dialogue, and real-world insights, we’ll explore how shifting from “transactional” to “partnership” strengthens communication, reduces misalignment, and creates space for innovation. Delegates will learn how to unlock richer experiences by co-creating with suppliers, ensuring programs deliver not just on budget, but on impact and purpose.

By the end of the session, attendees will leave with tools and strategies to elevate relationships, transform program outcomes, and embrace collaboration as the foundation of experience design.

Sponsored by: