Knowledge Program Timetable

THE POWER OF HUMAN CONNECTIONS

The Knowledge Program extends across the three days of AIME.

See our full program below.

Monday Program Monday
Tuesday Program Tuesday
Wednesday Program Wednesday

9:00 am - 9:50 am

Welcome & Plenary 1: Exploring the Impact of a Hyper-connected Humanity

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Connectivity is integrated more and more into every aspect of our world and has economic, social, and human consequences that ripple far beyond any device or practice. Following the opening, content weaver Holly Ransom will unpack the leadership capabilities critical for survival in a hyper-connected world. Learn why curiosity, creativity and empathy are crucial skills for business event professionals.

Speaker(s)

Holly Ransom
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10:00 am - 12:00 pm

Workshop: Igniting Curiosity - Mastering the Most Significant Soft Skill in the 21st Century

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We live in a curious world, and humans are fundamentally curious beings. Why? Because curiosity has an evolutionary purpose. People had to be curious about what was happening around them, or they wouldn’t survive in a changing world. And today that world is changing faster than ever before. Technological disruption is asking us to learn more quickly than we ever have had to before. So how do we inspire, educate and activate curiosity as a driving force within organisations seeking to thrive today and into the future? In this presentation, Dr. Kate takes you on an adventure to unlock the art of curiosity. What is the science behind the curious mind, and what tools can we use to enhance curiosity, creativity and purposeful playfulness. At the heart of this presentation is the unlocking of a curious mindset and as a strategy for life and business. You will also experience — through the hands on LEGO® Serious Play® methodology — a tool used by some of the world’s top brands from Virgin Atlantic to IKEA — the ignition of your own curiosity as a powerful tool for listening, collaboration, creativity and clarity. You will walk away from this presentation with tools, insights and experiences that will enable you to master curiosity and in doing so enhance the soft human skills that act as the foundation for innovation, creativity, collaboration and connection. After all technology may be empowering the software, but human curiosity is what fundamentally creates and or changes the game. Learning outcomes
  • Learn why curiosity is a key 21st century skill
  • The ignition of your curiosity to to drive outcomes (innovation, creativity, clarity, collaboration)
  • Experience curiosity about others through the LEGO Serious Play Methodology
Note: This session is limted to 40 attendees, early registration is advised. This session also include a morning tea break from 10.45 - 11.00 am.

Speaker(s)

Dr Kate Raynes-Goldie
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10:00 am - 12:00 pm

Workshop: The Company/Event that Stands for Something IS Something

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It is well documented that employees who work in a purpose-driven organisation reported feeling engaged in their work and each day more C level executives are recognising that without a sense purpose it is difficult for a company to achieve its full potential. Yet many CSR activities are utilised as a one off engagement strategy at an event. Join us to learn about the rise of purpose driven CSR activities that last well beyond your event, extend the ROI from your next CSR activity and the return this can have into your organisation for months post your event while driving employee engagement & linking to your company purpose, because a company that stands for something is something. As part of this workshop, participants will have the opportunity to experience Solar Buddy's light building workshop for themselves. This session also includes a morning tea break from 10.45 - 11.00 am.

Speaker(s)

Simon Doble
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10:00 am - 12:00 pm

Workshop: Game On - Immerse Your Attendees in Rewarding Experiences

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Games have been a part of the human experience from the beginning. Their ability to tap into emotions and what motivates our behaviour remains unchanged. This session will address why games are a powerful engagement tool and how to proactively tie games to desired attendee behaviours. Learning Outcomes:
  • Identify how games can be used to access attendees' motivations and emotions
  • Choose and design games to drive attendee behaviours that achieve results
  • Set goals tied to gamified experiences and measure the return on engagement
  This session also includes a morning tea break from 10.45 - 11.00 am.

Speaker(s)

Gee Songpathara
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10:00 am - 12:00 pm

Workshop: Elevate your Relationships - The 5 Proven Ways to Dramatically Connect Better

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What words, tone of voice, or body language can you use to be a more effective communicator? How did MIT’s Human Dynamics Laboratory discover how to be more successful in a team environment? What simple questions did Harvard researchers find that can facilitate a more open, genuine conversation? Whether you want to be a more inspiring leader, event strategist, team member, or professional, Christopher dives into how you can communicate, connect and engage better with your colleagues and clients based on his 20-years of global experience, science, psychology, and good old-fashioned storytelling. Learning outcomes:
  • Expand your professional network with more quality individuals
  • Become a more confident communicator
  • Build a stronger, more effective team
  • Motivate your employees to be more productive
  • Share your professional story to stand out with your colleagues and clients
This session also includes a morning tea break from 10.45 - 11.00 am.

Speaker(s)

Christopher Kai
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10:00 am - 12:00 pm

Workshop: Transform Your Networking Conversations

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Making meaningful connections and growing strong relationships is key to success in any business. Networking events are a great way to connect with potential clients and stakeholders and to build a strong network. Doing this effectively can be difficult and requires a delicate balance between talking about yourself and being genuinely interested in the other person. In this highly engaging workshop, you will:
  • Practice networking using a simple framework for the conversation
  • Get feedback into your personal networking style and the impact you have
  • Develop your skills to listen, ask great questions and stay focused
This session also includes a morning tea break from 10.45 - 11.00 am.

Speaker(s)

Don Rapley
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10:00 am - 12:00 pm

Workshop: Strategic Approach to Building Meeting Legacies

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Global leadership in legacy planning and implementation is a powerful value proposition. When destinations can demonstrate and facilitate legacy outcomes for associations, they facilitate association success. Association meetings have broad impacts on the host destination and the wider world. Whether it is for economic impact or societal benefits, every destination which has recognised the strategic importance of hosting international congresses is taking steps to harness the power of conventions to drive their agendas. This workshop hopes to instil a culture of vision and planning among the host destination and their supplier communities. Legacy benefits for host destinations are not accidental – there needs to be forward thinking and collaboration to maximise the benefits of hosting conventions. Learning Outcomes:
  • Be able to identify the difference between short term meeting outcomes and mid-long term legacies from conventions
  • Understand what motivates associations when they hold conventions and how these can be linked to destination benefits
  • Develop strategic approaches when hosting conventions in order to leverage on post event legacies
This session also includes a morning tea break from 10.45 - 11.00 am.

Speaker(s)

Gary Grimmer, Mike Williams
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12:00 pm - 1:00 pm

Lunch Break

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Join us for lunch inspired by a trip across Asia Pacific. Take the opportunity to make new connections or catch up with old friends.
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1:00 pm - 1:50 pm

Plenary 2 : Leveraging Event Technology Today, Tomorrow and in the Future

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We are seeing giant leaps forward in technology that will continue to impact and shape the way we execute and plan events. The most innovative companies are using AI, virtual and augmented reality, facial recognition, among other tech tools to enhance human experiences. Our panel will share their great and not-so-great experiences adopting new technology and what they would do differently. This session will be moderated by AIME 2020 Content Weaver, Holly Ransom.

Speaker(s)

Bim Ricketson, Dr Kate Raynes-Goldie, Claire Epps, Holly Ransom
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2:00 pm - 2:45 pm

Breakout Session: 20 Marketing Trends for 2020 and Beyond

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Milestone will be sharing the latest trends in event marketing and their crystal-ball insights into marketing for the future. This presentation will cover the top trends in video, digital marketing, apps, podcasting, AI and bots. They will also share a real-life example of an integrated event marketing campaign. If it’s your job to create engagement with your audience, position or promote a destination, sell tickets or delegate boost to put bums on seats for an event, this is an essential session to attend.

Speaker(s)

Alana Hay
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2:00 pm - 2:45 pm

Breakout Session: Association Events - from Micro Meetings to World Congresses

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The educational and networking nature of professional and industry associations means they all run events. The member-service imperative means that many small events are run as well as a few larger conferences or congresses. As associations are a major source of business to the meetings industry, attendance at this session arranged by Associations Forum will allow association and meetings sector representatives to hear first-hand from leading voices from the events side of an association’s activities.
  • How the range of events from small to large adds to quality and greater participation
  • The dual importance of events to association services and profits
  • Practicalities and new trends in association events

Speaker(s)

John Peacock
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2:00 pm - 2:45 pm

Breakout Session: Knowledge Exchange of Your Ideas

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In this highly interactive, engaging and experimental session we will open the floor to you, and explore your experiences and ideas for using technology, as well as, non-technology tools and techniques to engage your audiences and build community. As a follow up to the previous panel, we'll harvest your collective ideas, intelligence and wisdom, and enable you to gain new and diverse insights and practical actions you can put into practice. The session will be led by highly experienced facilitator Dave Lim and co-facilitated by C&IT Editor Calum Di Leito. Note: This session is limited to 40 attendees, early registration is advised.

Speaker(s)

Dave Lim
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2:00 pm - 2:45 pm

Breakout Session: A SolarBuddy CSR Activity - Give the Gift of Light #illiuminatingfutures

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Energy Poverty a devastating yet mostly unknown issue which affects 1 in 4 people on the plant today and kills more people than HIV & Malaria combined each year. Today, by building a SolarBuddy light you will learn about the issue and illuminate the life of a child living in Energy Poverty. This light will help them learn, provide better health outcomes and help take them out of the cycle of poverty into which they are born – this is an experience not to be missed. Participants will experience a unique CSR activity that is educational, engaging and impactful and will leave a lasting memory well beyond the activity itself. Learning outcomes:
  • Understand Energy Poverty, its impact and how you can contribute to the UNSDG’s through building a SolarBuddy light
  • Experience a CSR Activity with a difference – which can be connected to last mile distribution as an incentive, taking CSR well outside the meeting room and long after the event is finished
  • Learn, Build, Illuminate - a complete CSR experience

Speaker(s)

Simon Doble
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2:00 pm - 2:45 pm

Breakout Session: Harnessing the Power of Human-centred Design for Events

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UX, CX and experience design have taken the world by storm, transforming industries like banking, travel and e-commerce. Now, this trend is hitting the events industry, and it's no longer acceptable to audiences, sponsors or stakeholders to roll out cookie cutter or once-size-fits-all event experiences. To craft memorable, personalised, exceptional experiences we need to employ the tools of human-centred design and user experience design - and they're not as complicated as your might think. This session will introduce you to ideas and tools such as rapid research, empathy, personas, journey mapping and design principles and how you can apply them to your next event. Learner outcomes:
  • Identify the principles of human-centred design and how they lead to unforgettable event experiences
  • Apply human-centred and user experience design to your events
  • Use the Event Experience Map tool to engage your audience in a deeper and more unique way

Speaker(s)

Sally Hill
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2:00 pm - 2:45 pm

Breakout Session: Metrics that Matter - Building your Confidence for Event Measurement and Demonstrating Impact

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The experience economy is thriving and proving one of the most effective tools for achieving cut-through in today’s marketing landscape—but how do you confidently measure impact? Join GPJ’s Head of Audience Acquisition as she shares the importance of measuring your event’s ROI against digital and traditional media channels for consistency and relevance to your brand. With a background in digital media & marketing, Jacquelyn provides a new lens on how event marketers should embrace measurement to prove an event’s value within a data-driven marketing world. Together you’ll explore 7 KPIs to help you map out your measurement strategy, establish benchmarks, and demonstrate the long-term value of events for your brand and clients.

Speaker(s)

Jacquelyn Cowardin
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2:00 pm - 2:45 pm

Breakout Session: Mindfulness: A Practical Application

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How much attention do you pay to the world around you? Are you someone who remembers people’s names? Would it make a difference to your life and business if you were able to focus for longer? We’ve all heard about the benefits of meditation and mindfulness, but what if you could harness them to overcome some of your greatest challenges? Megan Flamer conducts trainings in exactly those skills with some of the world’s most elite teams. In this Knowledge Exchange session, you’ll learn practical ways to apply mindfulness to your life and relationships. Learning outcomes:
  • Discover simple ways to connect with meditation
  • Understand the impact mindfulness can have
  • Experience easy techniques to apply in your life and workplace
  • How to build teams and connections to support those practices

Speaker(s)

Megan Flamer
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2:00 pm - 3:30 pm

ICCA Business Exchange Forum @ AIME

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ICCA Business Exchange is a lead sharing session which is open exclusively for ICCA members exhibiting at AIME 2020 in Melbourne. Participants exchange critical information on events they have recently managed; information crucial to the bidding process such as contacts, budgets, and the decision-making process, as an insight for other members to learn for their future bidding. For more information, please visit ICCA website
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2:45 pm - 3:30 pm

Plenary 3 & Close: Creativity is a Born Talent. Authenticity is a Daily Choice.

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Sarah Rowan’s engaging presentation on creative and authentic living will leave the audience inspired and invigorated in their own creative journey. She will be painting LIVE whilst speaking on practical ways to increase one’s creativity and inspiring her listeners to embrace authentic living through her own personal journey, it will definitely be a memorable experience! Learning outcomes:
  • Learn a radical definition of creativity and break apart old mindsets and limiting beliefs that hinder you from embracing your own creativity
  • 3 Practical ways to increase your creativity
  • Authentic living is more vital to our creativity than we realise
 

Speaker(s)

Sarah Rowan
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4:30 pm - 5:30 pm

Saxton Live

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Saxton Live is Saxton Speaker’s annual roadshow and speaker showcase reimagined. Touring around select Australian major cities in 2020, we’re bringing remarkable people together and their remarkable stories to life. We believe in the power of stories to inspire and provoke thinking, to propel people forward and affect real change. Expect to hear from world-class Talent on the topics that mean the most to you; everything from mental health, to the future of work and creativity. When we change the narrative, we can change perceptions. Saxton Live is more than just a collection of stories, it will bring real people to life with real experiences, ready to share with the world. You’ve got big goals, we’ve got the capability to help you reach them.
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  • 9:45 am - 10:15 am

    Harnessing the Power of Human-centred Design

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    UX, CX and experience design have taken the world by storm, transforming industries like banking, travel and e-commerce. Now, this trend is hitting the events industry, and it's no longer acceptable to audiences, sponsors or stakeholders to roll out cookie cutter or once-size-fits-all event experiences. To craft memorable, personalised, exceptional experiences we need to employ the tools of human-centred design and user experience design - and they're not as complicated as your might think. This session will introduce you to ideas and tools such as rapid research, empathy, personas, journey mapping and design principles and how you can apply them to your next event.

    Speaker(s)

    Sally Hill
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    11:30 am - 12:00 pm

    Leading with Purpose: The Mathem Method

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    Dan Buettner is a National Geographic Fellow and New York Times-bestselling author of "The Blue Zones: Lessons for Living Longer From the People Who've Lived the Longest." In it, he posits that one of the most important qualities that every centenarian had to live a long, fulfilling life was that each of them had a clear purpose. When you wake up each morning and drive to work, do you feel a sense of purpose or a sense of drudgery when you walk into the office? Christopher Kai, one of the world's leading authorities in story-based leadership, shares simple ways you can find deeper purpose and meaning in your daily life. These practical tips will have a profoundly positive effect on how you see yourself, how you lead, work, play, and communicate with those around you. You might even live to be a 100 years old.

    Speaker(s)

    Christopher Kai
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    1:15 pm - 1:45 pm

    Without Purpose No Company Can Achieve its Full Potential

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    In today's ever changing world we have a responsibility as corporate citizens to align our business goals to our purpose and leave a positive impact on the world in which we live and work. One of the biggest issues facing the world today, affecting 1.4 billion people and responsible for killing more people than Malaria & AIDS combined each year is a relatively unknown issue - Energy Poverty. If you are looking for an idea on how you can be a force for good and become a part of the growing movement of responsible businesses by incorporating a cost effective, engaging, empowering & highly impactful CSR program for your next meeting or event come and join us.

    Speaker(s)

    Simon Doble
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    2:00 pm - 2:30 pm

    How to Apply Mindfulness

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    We all know we’re “supposed” to meditate, and live a balanced, healthy life. But most of us don’t have the balance we crave. How do we make the changes that will make the biggest difference? Megan Flamer from Mindful Under Fire teaches high performing individuals and teams how to do exactly that, and in this session, takes a practical look at applying mindfulness to your work and life.

    Speaker(s)

    Megan Flamer
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    3:30 pm - 4:00 pm

    Legacies for Your Next Event - For Executive Assistants

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    The increase in business events activity in recent years has resulted in executives and their EAs acquiring a sophisticated understanding of their value. Organisations are now planning for them more effectively and events fast becoming an essential part of their communications toolkits. There will be no let up in the volume of events that executive assistants will be expected to organise, and furthermore the bar has been raised for what is considered a standout one that reap rewards. This session will show executive assistants how to identify the markers of success for their next event and why it's so important to be able to measure these legacies.
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    4:15 pm - 4:45 pm

    Focus on the Why: How Branding Principles Can Guide Your Event Design

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    It is sometimes easy for planners to get wrapped up in the “what” of the event—planning the perfect evening function, selecting just the right menu, or creating a high-energy general session. While this part of the planning is essential, it is also important to take a step back from the details to first understand the “why” that will guide all the event design decisions. This session will explore three key steps to help you focus on the “why” and use an outcome-based approach to design an effective and memorable event. We will explore how key branding principles – brand essence, target audience profiling, and emotional and functional attributes – can be applied in the event design process.

    Speaker(s)

    Adeline Kang
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  • 9:45 am - 10:30 am

    Change or Choke - How to embrace your fear and make change in your business

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    The world is changing exponentially – look at any successful business around the world and you will find “an internal well-oiled machine, a flexible leadership team whose skills focus on efficiency, empathy and driving change” easier said than done – a person doesn't leave a company they leave the people that manage the company. Jennifer Trethewey, Director/Founder of JTG Global has been working beside businesses around the world for more than 20 years to guide/coach their people to achieve what they thought unachievable. Jennifer will share her stories and extensive knowledge plus give you the tools and insights that you can use to build an internally effective, efficient and collaborative team.

    Speaker(s)

    Jennifer Trethewey
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    11:30 am - 11:50 am

    Survey Says! Event Technology Trends in Australia & Globally

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    Cvent has surveyed over 500+ participants in Australia and around the world to dig deep into the state of event planning and marketing. This session will highlight key findings from the study including: tech adoption, current state of event planning & marketing, challenges, ROI and 2020 outlook. Objectives:
    • Learn how event planners and marketers define success and the metrics they use to prove it.
    • Discover the largest challenges and unmet needs facing today’s event planners and marketers.
    • Understand how the event planning & marketing discipline is evolving and how technology is playing a vital role.

    Speaker(s)

    Jack Ukil
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    1:15 pm - 1:45 pm

    Executive PA Corporate Event Organisers Survey LIVE!

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    For the past 3 years the Executive PA Corporate Event Organiser Survey has proven valuable in gaining a better understanding of (a) the significant role that EAs play in the business events industry, (b) future demand of corporate event organisers, and (c) how the business events industry can best service this important market. This session will present some significant insights from the responses of 139 Australia based EA event organisers, and give you the opportunity to put your questions to a panel of real life executive assistants about their experiences, buying patterns and pain points when organising their events.
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    2:00 pm - 2:30 pm

    How to Impact and Inspire like at TED

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    TED and TEDx Talks have been a global phenomenon with 5 billion views. A well-crafted stage presentation can transform your audience's worldview, inspire and even compel action. Furthermore, at TED, there is more going on off-stage than on-stage. In this session, Dave Lim, TEDx Ambassador, veteran TEDx producer since 2009, human experience designer and curator will share insights, inspirations and ideas with you on how to inspire connections, conversations, contributions and build community.

    Speaker(s)

    Dave Lim
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    3:30 pm - 4:00 pm

    2020 Global Meetings & Events Trends

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    Explore key trends shaping the meetings and events industry in the coming year, based on insight form over 600 meeting professionals globally. This session will discuss the overall industry outlook on the ability to create compelling and engaging meetings, including technology enhancements, event design priorities, and maximising budgets. We will explore the implications and recommended actions for meeting professionals to make the most of these trends.
    • Understand key trends for 2020 and beyond, and what you can do to prepare to make the most of these trends within your meetings and events.
    • Benchmark how your meetings program adoption stacks up against other organisations
    • Learn key issues affecting hotel contracts and the top clauses you should consider adding
    • Gain insight into top considerations when planning an incentive

    Speaker(s)

    Adeline Kang
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