Knowledge Program Timetable

Connectivity is integrated more and more into every aspect of our world and has economic, social, and human consequences that ripple far beyond any device or practice. Following the opening, content weaver Holly Ransom will unpack the leadership capabilities critical for survival in a hyper-connected world. Learn why curiosity, creativity and empathy are crucial skills for business event professionals.

We live in a curious world, and humans are fundamentally curious beings. Why? Because curiosity has an evolutionary purpose. People had to be curious about what was happening around them, or they wouldn’t survive in a changing world. And today that world is changing faster than ever before. Technological disruption is asking us to learn more quickly than we ever have had to before. So how do we inspire, educate and activate curiosity as a driving force within organisations seeking to thrive today and into the future? In this presentation, Dr. Kate takes you on an adventure to unlock the art of curiosity. What is the science behind the curious mind, and what tools can we use to enhance curiosity, creativity and purposeful playfulness. At the heart of this presentation is the unlocking of a curious mindset and as a strategy for life and business. You will also experience — through the hands on LEGO® Serious Play® methodology — a tool used by some of the world’s top brands from Virgin Atlantic to IKEA — the ignition of your own curiosity as a powerful tool for listening, collaboration, creativity and clarity. You will walk away from this presentation with tools, insights and experiences that will enable you to master curiosity and in doing so enhance the soft human skills that act as the foundation for innovation, creativity, collaboration and connection. After all technology may be empowering the software, but human curiosity is what fundamentally creates and or changes the game. Learning outcomes

• Learn why curiosity is a key 21st century skill
• The ignition of your curiosity to to drive outcomes (innovation, creativity, clarity, collaboration)
• Experience curiosity about others through the LEGO Serious Play Methodology

Note: This session is limted to 40 attendees, early registration is advised. This session also include a morning tea break from 10.45 - 11.00 am.

It is well documented that employees who work in a purpose-driven organisation reported feeling engaged in their work and each day more C level executives are recognising that without a sense purpose it is difficult for a company to achieve its full potential. Yet many CSR activities are utilised as a one off engagement strategy at an event. Join us to learn about the rise of purpose driven CSR activities that last well beyond your event, extend the ROI from your next CSR activity and the return this can have into your organisation for months post your event while driving employee engagement & linking to your company purpose, because a company that stands for something is something. As part of this workshop, participants will have the opportunity to experience Solar Buddy's light building workshop for themselves. This session also includes a morning tea break from 10.45 - 11.00 am.

Games have been a part of the human experience from the beginning. Their ability to tap into emotions and what motivates our behaviour remains unchanged. This session will address why games are a powerful engagement tool and how to proactively tie games to desired attendee behaviours. Learning Outcomes:

• Identify how games can be used to access attendees' motivations and emotions
• Choose and design games to drive attendee behaviours that achieve results
• Set goals tied to gamified experiences and measure the return on engagement

  This session also includes a morning tea break from 10.45 - 11.00 am.

What words, tone of voice, or body language can you use to be a more effective communicator? How did MIT’s Human Dynamics Laboratory discover how to be more successful in a team environment? What simple questions did Harvard researchers find that can facilitate a more open, genuine conversation? Whether you want to be a more inspiring leader, event strategist, team member, or professional, Christopher dives into how you can communicate, connect and engage better with your colleagues and clients based on his 20-years of global experience, science, psychology, and good old-fashioned storytelling. Learning outcomes:

• Expand your professional network with more quality individuals
• Become a more confident communicator
• Build a stronger, more effective team
• Motivate your employees to be more productive
• Share your professional story to stand out with your colleagues and clients

This session also includes a morning tea break from 10.45 - 11.00 am.

Making meaningful connections and growing strong relationships is key to success in any business. Networking events are a great way to connect with potential clients and stakeholders and to build a strong network. Doing this effectively can be difficult and requires a delicate balance between talking about yourself and being genuinely interested in the other person. In this highly engaging workshop, you will:

• Practice networking using a simple framework for the conversation
• Get feedback into your personal networking style and the impact you have
• Develop your skills to listen, ask great questions and stay focused

This session also includes a morning tea break from 10.45 - 11.00 am.

Global leadership in legacy planning and implementation is a powerful value proposition. When destinations can demonstrate and facilitate legacy outcomes for associations, they facilitate association success. Association meetings have broad impacts on the host destination and the wider world. Whether it is for economic impact or societal benefits, every destination which has recognised the strategic importance of hosting international congresses is taking steps to harness the power of conventions to drive their agendas. This workshop hopes to instil a culture of vision and planning among the host destination and their supplier communities. Legacy benefits for host destinations are not accidental – there needs to be forward thinking and collaboration to maximise the benefits of hosting conventions. Learning Outcomes:

• Be able to identify the difference between short term meeting outcomes and mid-long term legacies from conventions
• Understand what motivates associations when they hold conventions and how these can be linked to destination benefits
• Develop strategic approaches when hosting conventions in order to leverage on post event legacies

This session also includes a morning tea break from 10.45 - 11.00 am.

Join us for lunch inspired by a trip across Asia Pacific. Take the opportunity to make new connections or catch up with old friends.

We are seeing giant leaps forward in technology that will continue to impact and shape the way we execute and plan events. The most innovative companies are using AI, virtual and augmented reality, facial recognition, among other tech tools to enhance human experiences. Our panel will share their great and not-so-great experiences adopting new technology and what they would do differently. This session will be moderated by AIME 2020 Content Weaver, Holly Ransom.

Milestone will be sharing the latest trends in event marketing and their crystal-ball insights into marketing for the future. This presentation will cover the top trends in video, digital marketing, apps, podcasting, AI and bots. They will also share a real-life example of an integrated event marketing campaign. If it’s your job to create engagement with your audience, position or promote a destination, sell tickets or delegate boost to put bums on seats for an event, this is an essential session to attend.

The educational and networking nature of professional and industry associations means they all run events. The member-service imperative means that many small events are run as well as a few larger conferences or congresses. As associations are a major source of business to the meetings industry, attendance at this session arranged by Associations Forum will allow association and meetings sector representatives to hear first-hand from leading voices from the events side of an association’s activities.

• How the range of events from small to large adds to quality and greater participation
• The dual importance of events to association services and profits
• Practicalities and new trends in association events

In this highly interactive, engaging and experimental session we will open the floor to you, and explore your experiences and ideas for using technology, as well as, non-technology tools and techniques to engage your audiences and build community. As a follow up to the previous panel, we'll harvest your collective ideas, intelligence and wisdom, and enable you to gain new and diverse insights and practical actions you can put into practice. The session will be led by highly experienced facilitator Dave Lim and co-facilitated by C&IT Editor Calum Di Leito. Note: This session is limited to 40 attendees, early registration is advised.

Energy Poverty a devastating yet mostly unknown issue which affects 1 in 4 people on the plant today and kills more people than HIV & Malaria combined each year. Today, by building a SolarBuddy light you will learn about the issue and illuminate the life of a child living in Energy Poverty. This light will help them learn, provide better health outcomes and help take them out of the cycle of poverty into which they are born – this is an experience not to be missed. Participants will experience a unique CSR activity that is educational, engaging and impactful and will leave a lasting memory well beyond the activity itself. Learning outcomes:

• Understand Energy Poverty, its impact and how you can contribute to the UNSDG’s through building a SolarBuddy light
• Experience a CSR Activity with a difference – which can be connected to last mile distribution as an incentive, taking CSR well outside the meeting room and long after the event is finished
• Learn, Build, Illuminate - a complete CSR experience

UX, CX and experience design have taken the world by storm, transforming industries like banking, travel and e-commerce. Now, this trend is hitting the events industry, and it's no longer acceptable to audiences, sponsors or stakeholders to roll out cookie cutter or once-size-fits-all event experiences. To craft memorable, personalised, exceptional experiences we need to employ the tools of human-centred design and user experience design - and they're not as complicated as your might think. This session will introduce you to ideas and tools such as rapid research, empathy, personas, journey mapping and design principles and how you can apply them to your next event. Learner outcomes:

• Identify the principles of human-centred design and how they lead to unforgettable event experiences
• Apply human-centred and user experience design to your events
• Use the Event Experience Map tool to engage your audience in a deeper and more unique way

The experience economy is thriving and proving one of the most effective tools for achieving cut-through in today’s marketing landscape—but how do you confidently measure impact? Join GPJ’s Head of Audience Acquisition as she shares the importance of measuring your event’s ROI against digital and traditional media channels for consistency and relevance to your brand. With a background in digital media & marketing, Jacquelyn provides a new lens on how event marketers should embrace measurement to prove an event’s value within a data-driven marketing world. Together you’ll explore 7 KPIs to help you map out your measurement strategy, establish benchmarks, and demonstrate the long-term value of events for your brand and clients.

How much attention do you pay to the world around you? Are you someone who remembers people’s names? Would it make a difference to your life and business if you were able to focus for longer? We’ve all heard about the benefits of meditation and mindfulness, but what if you could harness them to overcome some of your greatest challenges? Megan Flamer conducts trainings in exactly those skills with some of the world’s most elite teams. In this Knowledge Exchange session, you’ll learn practical ways to apply mindfulness to your life and relationships. Learning outcomes:

• Discover simple ways to connect with meditation
• Understand the impact mindfulness can have
• Experience easy techniques to apply in your life and workplace
• How to build teams and connections to support those practices

ICCA Business Exchange is a lead sharing session which is open exclusively for ICCA members exhibiting at AIME 2020 in Melbourne. Participants exchange critical information on events they have recently managed; information crucial to the bidding process such as contacts, budgets, and the decision-making process, as an insight for other members to learn for their future bidding. For more information, please visit ICCA website

Sarah Rowan’s engaging presentation on creative and authentic living will leave the audience inspired and invigorated in their own creative journey. She will be painting LIVE whilst speaking on practical ways to increase one’s creativity and inspiring her listeners to embrace authentic living through her own personal journey, it will definitely be a memorable experience! Learning outcomes:

• Learn a radical definition of creativity and break apart old mindsets and limiting beliefs that hinder you from embracing your own creativity
• 3 Practical ways to increase your creativity
• Authentic living is more vital to our creativity than we realise

 

Join Saxton Speakers for an afternoon tea before Saxton Live kicks off at 4.30 pm.

Saxton Live is Saxton Speaker’s annual roadshow and speaker showcase reimagined. Touring around select Australian major cities in 2020, we’re bringing remarkable people together and their remarkable stories to life. We believe in the power of stories to inspire and provoke thinking, to propel people forward and affect real change. Expect to hear from world-class Talent on the topics that mean the most to you; everything from mental health, to the future of work and creativity. When we change the narrative, we can change perceptions. Saxton Live is more than just a collection of stories, it will bring real people to life with real experiences, ready to share with the world. You’ve got big goals, we’ve got the capability to help you reach them.